Return Policy

Shipping Policy:

  1. Processing Time:

    • Orders are processed and shipped within 1-2 business days of the order placement, excluding weekends and holidays.

  2. Shipping Methods:

    • We offer standard shipping options for all orders.
    • Expedited shipping may be available at an additional cost.

  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of the order and the destination address.
    • Customers can view the shipping costs during the checkout process.

  4. Shipping Locations:

    • We currently ship within India.

  5. Tracking Information:

    • Once the order has been shipped, customers will receive an email confirmation with tracking information, allowing them to track the progress of their shipment.

  6. Delivery Time:

    • Standard delivery times are estimated between 3-7 business days, depending on the destination.

  7. Delays:

    • While we strive to deliver orders promptly, please note that unforeseen circumstances such as weather conditions or logistics issues may cause delays. We appreciate your understanding in such situations.

Return Policy:

  1. Returns:

    • We accept returns within 15 days of the delivery date.

  2. Eligibility for Returns:

    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

  3. Return Process:

    • To initiate a return, please contact our customer service team with your order number and details of the item(s) you wish to return.
    • Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

  4. Refund:

    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

  5. Exchanges:

    • If you need to exchange an item, please contact our customer service team for assistance.

  6. Damaged or Defective Items:

    • In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.

  7. Non-Returnable Items:

    • Certain items, such as perishable goods, are non-returnable. Please contact us for further information.